We appreciate your decision to use the cloaking services provided by CloakingPoint. If you are not entirely satisfied with the service you have received, we are committed to considering your concerns and, where appropriate, issuing a refund.
Please review our refund policy outlined below:
Eligibility for Refund
To be eligible for a refund, please ensure that:
You have submitted a refund request within 15 days of purchasing our cloaking service.
The service has not been used or is found to be defective in achieving the advertised results.
You have detailed reasons for the refund request, and where possible, evidence that the service did not meet the advertised claims.
Refunds are subject to the following conditions:
Refunds may not be provided for services already fully utilized or for partial use beyond the scope of any trial period.
If the service was discounted or part of a promotion, it is only eligible for a refund at the discounted price paid at the time of purchase.
Requesting a Refund
Contact us: To request a refund, contact us with your order details, including:
Your full name and contact information.
Order number or proof of purchase.
Detailed explanation of your dissatisfaction with the service.
You can reach us via:
Contact page on our website: [HERE]
Processing of Refund
Once your refund request is received, we will review it and notify you of the approval or rejection of your refund based on the eligibility criteria.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Non-refundable Circumstances
Please be advised that in the following circumstances, a refund may not be feasible:
If the request is made outside the stipulated [Insert Number of Days] days refund request period.
When the service has been used in a way that violates our Terms of Service or has been misused.
If technical issues are due to third-party services or platforms, beyond the control of CloakingPoint.
Contact Us
If you have any questions regarding our Refund Policy, or to discuss a potential refund, please contact us at:
Visit our website: HERE